Service & Usage Agreement

Welcome to Sarker Mart. By accessing our platform, browsing products, or placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By placing an order or using our services, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian, and agree to adhere to all applicable laws and regulations.

2. Product Information & Pricing

We make every effort to display product descriptions, specifications, and prices accurately. However, we reserve the right to correct pricing errors or update product details at any time without prior notice.

3. Orders & Payment Processing

Orders placed through our website are subject to availability and acceptance. Payment can be made via Cash on Delivery (COD) or supported digital payment methods (bKash, Nagad, Cards). Order confirmation is issued via SMS/email upon successful placement.

4. Delivery & Fulfillment Policy

Estimated delivery times are provided for convenience. While we strive to meet all delivery timelines, unexpected courier delays beyond our control may occur. Risk of product loss passes to you upon delivery by our courier partner.

5. User Conduct & Account Responsibility

Users are responsible for maintaining the confidentiality of their account credentials and contact numbers. Fraudulent orders, abusive behavior towards staff, or misuse of website services will result in immediate account termination.