Customer Service & Help Desk
Contact Us & Customer Support
Have a question, feedback, or need order assistance? We are here to help 7 days a week.
Get In Touch
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Store Location House: 41, Road: 13, Block: K, Jora Khambar Goli, South Banasree, Dhaka.
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Email Support sarker.mart.bd@gmail.com
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Hotline Number +8801897582158
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Operating Hours Mon - Sun: 9:00 AM - 10:00 PM
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Response Guarantee Typically replies within 1 hour
Order Tracking
24/7 Available
Have an active order? Track status in real time with your phone number.
Send Us a Message
Direct HelpdeskFrequently Asked Questions
Quick answers to common customer questions
You can easily track your order by clicking the Track Your Order button on this page or from the top navigation bar. Simply enter your mobile phone number to view real-time updates on your shipment status.
Inside Dhaka city, delivery typically takes 24-48 hours. Outside Dhaka, delivery is completed within 2-4 business days. Delivery fees are dynamically calculated during checkout based on your district.
If you receive a damaged, defective, or incorrect product, you can request a return or replacement within 7 days of delivery. Please contact customer support with your order ID and product photos.
We accept Cash on Delivery (COD) as well as secure online payments via Mobile Financial Services (bKash, Nagad, Rocket) and major credit/debit cards.
Need Immediate Assistance?
Check your order status or explore our full product catalog for easy online shopping.